2:35 PM - 3:25 PM EST  |  Tuesday October 19

Predicting Satisfaction: The Art of CX Models

Chris Jones

Dr. Chris Jones
Senior Data Scientist

Rick Britt
Vice President of Artificial Intelligence

Products / AI

CX prediction models are some of the most challenging to build. Join Chris Jones and Rick Britt from the CM Research lab on deep CX research and how the challenge of CX creates a unique opportunity for organizational strategy.