Paolo Righetti

Global Head of Analytics

Paolo is Global Head of Analytics at Teleperformance and CEO of Teleperformance Knowledge Services subsidiaries in Italy, France and USA.

He founded an Analytics company in 1990 and in 1996 the company joined the Teleperformance Group, providing Research and Customer Experience Analysis services.

His deep passion for innovation based on artificial intelligence and his work reflect the spirit of the company as an organization based on intelligent and agile learning, focusing on business transformation and guiding customers from uncertainty to knowledge and value.

Executive Track

1:45 PM - 2:35 PM EST  |  Wednesday October 20

Roundtable: Transforming the Enterprise with Conversation Analytics